Axis Bank — fraud transaction of 20000 inr

Address:

Mumbai City, Maharashtra, 421204

There is fraud transaction of 20, 000 inr from my credit card ([protected]) on 4th aug, 2018 and i had complaint immediately with fir & dispute form submitted to axis bank, mahape branch, navi mumbai. I have been tired of raising sr, submitting documents and call to customer care, every time they reject /close my request by saying document not received.
I have mail proof that document is submitted to mahape branch.
Please find the list of sr raised in last one year as below.
Sr: 47067405, 43779688, 47114559,[protected]
Ccrs:[protected].

Latest complaint :-
N[protected]Complaint reference to ceo & nodal officer)
Sr :[protected]

There is no refund and investigation after completion of one year so i request you to help me by refunding the amount.

Regards,
Nitin jain
[protected]