[Resolved]  Axis Bank — Fraudulent sale of credit card.

In september 2022 end, I received a call from axis bank executive for credit card offers stating I have some credit card upgradation offer.
I checked and saw 2 offers in my upgradation (select and privilege credit card), to which I said if axis flipkart credit card was available I would have bought it, thus no.
The executive said once I apply for the axis flipkart credit card, he will change my application as a upgradation from backend.
I checked the form and it said I will be charged 500+ GST, to which I informed him and declined the card because of it.
To which he pitched that since he will make this as an upgrade offer from backend, I won't be charged. To confirm I asked me 3-4 times, that will I be charged for the credit card, and he assured me that it won't be.
After 3 -4 times confirmation of removal of joining fees, I applied for the same and received the credit card.
My first month statement is here and I have been charged 500+90 (GST) for it.
I called the bank for the same and they declined my complaint, stating nothing can be done.

I was sold the credit card as no joining fees but have been charged for it.
The bank has the audio recording as they always record for quality and training purpose. Also he asked me to update his branch employee code[protected] is the application, so his employee number would be in my application.

I request the bank to waive of my joining fees as promised in the sale call by the executive.

Card reference no. MLP[protected]
email : [protected]@gmail.com
phone: [protected]
credit card last 4 digit : 3108