[Resolved]  Axis Bank — fraudulently given credit card to someone with my pan details and linked to my cir

Address:

K R Puram, Bangalore, Karnataka, 560036

This complaint is in regards to axis bank. They have given a credit card xxxx6715 to one of their customer with my pan details. The pan details updated on the mentioned account with axis bank is mine and also the account is been incorrectly reported in my cir.

I raised a dispute with the bank in the month of october, but they do not bother to rectify the mistake neither remove the account number from my cir. This is been reported to both trans union cibil and the crif high mark.

This is an absolute case of fraud and the account is still in active status which has different personal details that does not belong to me.

After raising the complaint in the month of october 2018, they repeatedly giving me different complaints number every time[protected] / 48655904/[protected] with a turn around time to wait for 5 working days. And now we are in april 2019, the account is still reflecting in my cir and also has my pan number in it.

I followed all the procedure to escalate this to get resolved. Banking ombudsman is also aware of this issue since day 1 and the following are their complaint reference numbers. Cts no-[protected]. Maintainable complaint no [protected]. Complaint no - [protected]/ [protected] / [protected]

This issue is still not fixed and because of axis bank there are 11 incorrect accounts reported by multiple banks in my credit report.

Please help me with this as no one wants to take the accountability to get this issue resolved.

Request you to please help me in getting my cir rectified. Please let me know if you require any evidence or documents, i have collected enough evidence in emails in the last six months with the email conversation from everyone involved in the complaint. My email id is the same linked with my pan number to trace my personal information.