[Resolved] Axis Bank — fund wrongly transferred in axis bank account

saurabh222441

from Delhi, Delhi

Address:

New Delhi, Delhi, 110005

Dear sir
I have wrongly transferred rs 12870 to shazab khan axis bank account through my payzapp wallet. I have already informed my home branch axis i. E.. Karol bagh branch but not yet any action has been taken. I have already raised a complaint in payzaap (Hdfc) but they have replied me that amount has been credited to axis bank account holder so we cant do anything now. Plase check the details for fund transfer done by me. Please take neccessary action to refund my money.

My axis bank details
Name: saurabh jindal
Account no. [protected]
Ifsc code: utib0000223
Branch: karol bagh, new delhi

Transfered from payzapp wallet (Hdfc bank)
Wallet phone no. [protected].
Wallet account no. : in[protected]
Payzapp card no.:[protected]

Amount rs 12890
Txn id:[protected]
Date jan9, 2019 11:18am

Wrongly transfered to shazab khan axis bank a/c
A/c no. [protected]
Ifsc code: utib0000223
Branch: karol bagh, new delhi

This txn is done by mistake which can be done by anyone.
Saurabh jindal
+91-[protected]

+1 photos

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Feb 22, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2019

Axis Bank Customer Care's response Hi, we tried reaching you today, however, unable to connect as the number was not reachable. Request you to share a preferred time, when we may connect with you and offer necessary assistance. Regards, Team Axis Bank.

Verified Support

Jan 17, 2019

Axis Bank Customer Care's response Hi, we are here to help! Here is a link that will help address your concern -https://bit.ly/2L3PdBe Regards, Team Axis Bank.

Jan 21, 2019

Updated by saurabh222441 alreday recived a call from your side but issue not yet resolved. u can contact me anytime. on my landline no. also [protected]. [protected]