[Resolved]  Axis Bank — hacking of credit cards ending with 1020 and 0998

Address:

New Delhi, Delhi, 110019

The following 2 sms's were received by me this evening from axis bank:-
1. Usd.34 was spent on your credit card xx1020 on 19-jun-18 at kxwxnaj knir. Avbl lmt: rs.19110.99

2. Transaction o[censored]sd.34 on axis bank credit card x1020 was approved on 19/06/18. This was without an additional factor of authentication as mandated by rbi

The cc xx1020 was held in the name of my wife who had surrendered this card sometime in october 2015 and she has no credit card against her name. It seems that this was a hacker at work. This belief is supported by your emails date and time stamped as 19:17 today 19th. June 2018.

It is surprising that a foreign currenct payment was effected without following rbi guidelines.

I contacted axis bank at [protected], this evening itself and informed the same.

The credit card xx1020 has again been blocked