Axis Bank — harassment by not informing or issuing atm kit and internet banking details to a newly opened account

Hi,

I decided and application filled to open up a new current account at geeta bhavan indore axis bank branch.. Informed that kit may take 7 to 10 days but we will email you internet banking details once the account opens, which may take 5 days to be active.
Account opened after 10 days.
Another 7 days after, informed internet banking details emailed and atm kit couriered from. Mumbai..
After folliwing up daily since neither email received with internet banking details nor kit received.
After another 7 days, bank raised there hands and adviced to call call centre.. Call centre informed no kit sent and only branch will provide you internet details... Said the atm will be despatched same day.. N sms will b sent the same day. No sms recieved. Next day informed.. No such despatch in system.. N if i will like to request for atm. I said thats wat i m dollowing. They said noted.. Then 590 debited. On asking bank.. They say.. I should not have said yes to them.. As double issued.. They themself adviced me to call centre! However.. On being asked about internet banking... Now they say today they will email to h. O! I am fed up withthe branch as my business totally got stuck.. Rwlying on their assurance... Pathetic n non apologetic behaviour totally different than the time of opening up the account wen they reached my home within hours time of my enquiey ro ipen up... I will advice nobody to open current account with axis bank... Now neither call centre.. Norwebchat or branch people r providing me sound information.. They have got the money credited the very first day...in fact 5 days before activating my account.. They got the money credited to bank account.. N not my to be account! Saying sir the money shall be deposited once the account open! I think they intentionally r not providing the banking details as a practice to keep money blocked of customers every month.