[Resolved] Axis Bank — have put interest for the instant loan bought through credit card

princejeyam82

from Noida, Uttar Pradesh

Address:

2a,979, 38th street, korattur, chennai, Chennai, Tamil Nadu, 600080

I recently got a instant loan through credit card. Instant loan provided only if you have bank account and credit card in same bank.
They offered me a loan of 174000. During the loan time they said they would collect processing fee and there was no interest(1.4 percent annum).they have put a processing fee of 2610 rs(january bill) . Now they have put interest of 2175, principal amount 3856.77 and gst amount 391.5(february unbilled transaction).
For the 3 year, i have to pay a wholesome of 6423 per month and total i have 231228

231228 minus 174000 equals 57228.
this is cheat.
I would not have bought the loan if i want to pay interest. As they said there will be no interest, i bought . Kindly take action

I tried calling toll free number. they said that they will connect to loan section, and to wait in phone line, then after 10 minutes disconnects.

+3 photos

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Mar 11, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2020

Axis Bank Customer Care's response Hi, we are open to help you! Please share with us your registered contact number and we will get back shortly.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.