[Resolved]  Axis Bank — home loan process not complying to timelines-ineffective executive

Address:

Darjeeling, West Bengal, 734001

This is regarding Home Loan Application 6686009 applied on 17th June in Axis Bank, Sevoke Road, Siliguri, West Bengal which is almost a month now.The Axis bank executive Divakar Bhattacharya is neither issuing a draft nor giving any update on the delay.It seems he is interested in some personal benefit before taking the case to closure.I strongly feel Axis Bank should come out clean and ensure the home loan is processed immediately and take actions against employee spoiling the image of the bank.
The applicant is my relative and the bank executive is taking advantage of their lack of awareness of process.I am not sure every bank has a fixed timelines for any process why the superiors are not monitoring such cases.