[Resolved]  Axis Bank — I am complaining about my credit card

Hi,

Myself ashok kumar, i have been using axis bnk credit card for one year. As of now there is no negtive feedback and late payment. Everymonth i am using creditcard for my business/personal purpose

But last month i have paid total due with 4 days difference because i have hospitalized as met with accident so i am unable to pay total amount with in due date. And minimum amount i have paid with in due date. For this reason i have charged for 4600rs financial charges something.

I agree for financial charges that you charged as per bank t&c. But i have requested for wavier of financial charges by considering as first &final mistake

But your team not approving and i am not getting proper reason from them
For below questions when i have asked about me, they are saying no only

1) how my transaction with my axis bank credit card
2) is any negative feedback on me regarding behaviour or misusage
3) check all my payment history regarding late payments except last month

But why they are not approving i did not understand

Can you please kindly help me for my query help me to wavier my financial charges to continue with axis bank with positive and happy mind

Thanks in advance

Below are my details

Registered mobile number [protected]
Last 4 digits of my creditcard is 9349
Service request numbers are
53008229
53008245