Axis Bank — I have been overcharged on no emi cost

Aashirvadkrg

from Mumbai, Maharashtra

Address:

Palamu, Jharkhand, 822102

I bought a product using axis bank my zone credit card from amazon.in in the month of may with no cost emi and canceled that before the product will get delivered.

They add emi around 3k
They added write off principle emi 10k+

Now they are not responding to me over the call.

I have canceled my product of 15k after that they are charging.

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Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 29, 2019

Axis Bank Customer Care's response Hi, we regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

Aug 29, 2019

Updated by Aashirvadkrg I have sent you the details sir.