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Axis Bank — iam complaining about brn deduction

Hi,
Nearly 1300 rupees got deducted from my savings account which is linked to credit card. Even the customer service is not responding properly. This was not the first time. Really worst service i had ever seen.
I got a message stating that 1300 rupees deducted for brn card payment. So, many times i tried to contact the service provider. But no response received. Worst customer service.
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Complaint Status


[Feb 03, 2019] Axis Bank customer support has been notified about the posted complaint.
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    Axis Bank
    Customer Care Service
    Customer satisfaction rating
    53%
    Complaints
    10224
    Pending
    0
    Resolved
    5283
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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