[Resolved] Axis Bank — I'm complaining about the consolidate charges deduction

Shivesh Chauhan

from New Delhi, Delhi

Address:

#1139 F, Sector 19, Panchkula, Panchkula, Haryana, 134113

I was to receive a cash prize of 7000 rs. In my axis bank savings account. I had already received the amount on 16th may but I didn't get any notification for that on my registered mobile number. Today I got a message from the axis bank that a total of 6444 rs. Have been debited from my account as gst charge and consolidated amount. This was a great shock to me. I am a student and I was waiting for those 7000 rs. Since I have to pay my rent and other bills. But the bank didn't give me any notification that the amount has been credited. However the bank gave me the notification that an amount of 6444 rs. Has been debited.

Contact no. [protected]
EMAIL ID : [protected]@gmail.com
Account number: [protected]

Was this information helpful?

No (0)

Yes (0)

Jul 20, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2019

Axis Bank Customer Care's response Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-ConsolidatedChgs.aspx . Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.