[Resolved] Axis Bank — im complaining about unnecessary brn-pymt-card deductions by axis bank

lokeshdec92

Address:

New Delhi

1st april was the due date to pay my credit card bill and i paid the bill on 1st of april. On 2nd april axis bank deduced 200 rs. From my linked saving bank account as brn-pymt-card charges.
Stopping fooling people axis bank and refund my 200 rs. I’m attaching screenshots of the payment and deduction for information. My registered mobile number is [protected].

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May 6, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Apr 02, 2020

Updated by lokeshdec92 BRN-PYMT-CARD charges were deducted on 2nd April but I made two transaction on the 1st of April 2020, which the Axis Bank Mobile App is showing on 2nd April 2020. The App is showing information wrongly and Bank is deducting money wrongfully from the account of customers.

Verified Support

Apr 02, 2020

Axis Bank Customer Care's response Hi, we are looking into the concern raised by you and will get back at the earliest. Regret any inconvenience caused. Regards, Team Axis Bank

Verified Support

Apr 03, 2020

Axis Bank Customer Care's response Hi, thanks for writing in. We are here to help! Here is a link that will give you more information on this topic - https://application.axisbank.co.in/webforms/axis-support/sub-issues/Cards-Credit-paymentandstatus-3.aspx Regards, Team Axis Bank.