[Resolved] Axis Bank — inward check clearing
I have account with name of yme healthcare,
Its a current account with axis bank modasa branch.
Today one of my party deposited a cheque in himatnagar branch with same bank so cheque is in transfer.
I had to call 3 times to bank for status because i didn't get that amount in my account and cheque is for transfer so it wont take that much long.
By the time at 5.45 i came to know my cheque is with the person who has approval authority and he forgot to approve my cheque.
And this is around 5 to 6th time i have to face the same issue.
Don't the have any kind of work ethics.
Someone has to wait for their own money just for employees of axis forget to do their work.
Complaint marked as Resolved Jun 1, 2019
[Apr 30, 2019] Axis Bank customer support has been notified about the posted complaint.
Verified SupportAxis Bank Customer Care's response Apr 30, 2019 Hi, please do not share your account details or any personal information on any public platform like Facebook, Twitter, Google, etc for security reasons. We request you to delete this post immediately and DM your query excluding such details to enable us to assist you. Bank will not bear any responsibility for the confidentiality of details shared with us through Twitter / Facebook. Further, Axis Bank does not ask for personal security details related to your Internet banking or phone banking passwords, OTP, PIN on the email, phone or otherwise.
Also, please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank
Verified SupportAxis Bank Customer Care's response Apr 30, 2019 Hi, sorry for the trouble faced. We request you to confirm the registered contact number for us to check and assist you further. Regards, Team Axis Bank
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