[Resolved] Axis Bank — issuance of renewal credit card

mayamathkar

from Pune, Maharashtra

Address:

411037

I was issued a Neo Credit card which has bee expired in June 19.The Renewal card was issued but since I was not at home the courier service of Blue dart took it back and did not even call me . After this I have been getting messages from Axis renewal to contact the numbers the following numbers
[protected]
[protected]
Iam trying these nos but not getting through the operator.Therefore I request you to please send ithe renewal card to my branch at Bibvewadi Pune so that i will collect it personally under intimation to me..
Thanks
Mrs Maya V Mathkar

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Aug 21, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2019

Axis Bank Customer Care's response Hi, we regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.