Axis Bank — LIC AXIS Credit Card No [protected]

Address:	Chennai, Tamil Nadu, 600003
Website:	liccards.co..in

With reference to the above card number, which is issued by Axis Bank for LIC Agents, i wish to lodge a complain regarding the charges. I am an agent with LIC since 1998. I opted for a credit card offered by LIC of India. With regard to the bill for period from 23.06.2015 to 22.07.2015, I have deposited a cheque bearing no 002718 for Rs.14753.27 on 7.8.2015 at Axis Bank, Ratan Bazaar Branch. They misplaced the cheque and not able to solve till date. When i received mail of the next bill, I did not find the credit entry. Instead there were late fee & interest charge plus service tax. On enquiring with the bank, they assured that the amount is not debited to my account and asked me to do stop payment and issue a fresh cheque. Hence, i immediately issued a new cheque of same amount. Why should i pay charges for your mistake. Or is this the way to bloat your profits. I have been communicating with the branch head who promised me to reverse the same. But nothing has happened till date. I have regularly paid my bills except in March, when i was out of town and could not make payment on time. Again, bill for the period from 23.10.2015 to 21.11.2015, you have debited Rs.750.02 towards interest and Rs.108.75 towards service tax.When i have paid full amount ( due as shown in your bill), why are you charging interest and service tax. Preeti B Shah