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Axis Bank — lien amount locked and still not released

Hi axis bank,

I am having salary account with you since almost 3.5 years.
Since last 2 months some amount is getting locked into lien amount.
I tried to call customer care but as usual they out my call on hold and then got disconnected.
Even i visited my branch and after long investigation they were unable to answer actual answer of lien amount.
What really i can do now?

I think next step is to make complaint in rbi and consumer court.
Replace your [censored] employee or atleast train them how to assist your customer.

No mail response... No resolution over call... No resolution on branch visit...

Great going...
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Mar 17, 2018

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    Axis Bank
    Customer Care Service
    Customer satisfaction rating
    51%
    Complaints
    10767
    Pending
    0
    Resolved
    5293
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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