[Resolved] Axis Bank — mobile app purchase

Ganges Sharma

from Tiruvalla, Kerala

Address:

Bangalore, Karnataka

Dear Axis Bank Team,
I would like you to reverse this Transaction.
App: Dot to Dot
Amount: Rs 4000
Date of Purchase: July 8
The features I was looking for is not available in the App.

Right now, I am sitting in a Hospital. My Dad had Neurosurgery. When I called Axis Bank yesterday, they asked me to submit a complaint. I have also written to the Owner of Mobile App who deducted Rs 4000. It's Urgent. Pls help me. Ganga

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Aug 9, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jul 09, 2018

Axis Bank Customer Care's response Hi, we request you to visit follow link : https://application.axisbank.com/webforms/axis-support/product/Fraudanddispute.aspx and raise a dispute if said transaction is not authorized by you. Further, kindly get your card blocked at the earlier to avoid any misuse. Sorry for the trouble. Regards, Team Axis Bank