ADVERTISEMENT

[Resolved]  Axis Bank — My account is inaccessible

I have a Axis ASAP account which I cannot access by mobile banking. They deduct amount for debit card but does not send it to my address. Now they have blocked my all debit card incluiding my virtual debit card also. Now I can not access the account by any process. I have balance in the account but they are deducting it continuously in different way of charges. I contacted with customer services they told me to visit my quoted branch of axis bank. But after I visited the branch they told me that any information or details of this account can not be accessible by branch. Now I am extreemly helpless to retrive my diposited money from the account. Please, help me in any way as possible. My name is Babli Das, account no is. [protected], branch Tufanganj, IFSC UTIB0003972
Was this information helpful?
No (0)
Yes (1)
May 30, 2021
Complaint marked as Resolved 
As per their policy after closing of Account nothing can be done to re-open that. Even if they close your account without concerning you. However after complaining here they contacted me to collect DD of remaining balance of my account and I have collected that.
May 10, 2021

Complaint Status

Axis Bank customer support has been notified about the posted complaint.
Verified Support
May 21, 2021
Axis Bank Customer Care's response
Hi, we have checked and observed that your account ending with 9239 has been closed. Please visit the nearest Axis Bank branch for further assistance. Regards, Team Axis Bank
May 30, 2021
Updated by Babli7ds
Finally I got DD of my closed account from the branch. This is happen only after complaining about the problem.
Complaint comments  1 CommentShareTweet

Comments

Finally I received DD of my closed account from the bank.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Axis Bank
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    50%
    Complaints
    11099
    Pending
    0
    Resolved
    5311
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View Full Information
    ADVERTISEMENT