[Resolved] Axis Bank — my axis bank credit card fraudulent transaction

karthick R

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

My axis bank credit card fraudulent transaction happens on 08-sep-2018, fraud guy spent rs. 77000 in my credit card and used in phonepe, phonepegold, flipkart, cc avenue. I gave complaint in cyber crime bangalore also but there no use they won't investigate anything. Note: i gave fraud guy phone number to cyber crime but also no use, fraud guy phone number: [protected] and got fraud bank, adhaar details also but cyber crime no use at all.
I complaint in axis bank also they gave me 3 months temporary credit limit, after 3 months they removed temporary limit and sent me bill.
Now i am not able to pay my bill because currently i don't have job.
I called axis customer care and asked them to settlement still i didn't get any response.
Now currently my outstanding amount is rs. 88, 000, i can pay only 10% that also i need to take from friends.

Give me suggestions

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Jan 20, 2020

Complaint marked as Resolved

I did not get any calls or emails from the axis bank

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Apr 22, 2019

Axis Bank Customer Care's response Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.

Dec 30, 2019

Updated by karthick R Hi,

Still issue is not solved please help me out on this.

Dec 30, 2019

Updated by karthick R my contact number is: [protected]

Dec 30, 2019

Updated by karthick R above number is wrong.
how to send my number to you(private) only?

Jan 03, 2020

Updated by karthick R My contact number: [protected],

I am waiting for your call to resolve the problem ASAP.

Thanks.