[Resolved]  Axis Bank — my fast tag account has been debited with rs 50 on 21.01.2020 at 11:46:35 and rs20 on the same date at 11:46:28 without travelling on that date

On 21.01.2020 at 11:46:35 and on the same date at 11:46:28 i have never traveled any where but i have received two messages debiting rs 50 and rs 20 on the same date from my fas tag account. The message is not containing my vehicle no mbhczc 63sjb131689 as usually mentioned in the message received after deduction from the tollgate.
Therefore kindly go through my complaint and refund the illegally deducted amount from my wallet account of the axis bank fast tag.
B. Gangadhara, assistant engineer, mechanical engg dept. N. It. K, surathkal.
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Feb 26, 2020
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jan 24, 2020
Axis Bank Customer Care's response
Hi, we regret the inconvenience caused and request you to write to us at etc.[protected]@axisbank.com for further assistance in the referred matter. Regards, Team Axis Bank.
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