Axis Bank — Negative balance in account

Address:

Axis bank, Cuttack

I had opened a savings account in axis bank. I asked for a student account and the banker opened my account instantly. But didn’t mention that i need to maintain 10k amb. That time i had 50k as i had deposit in clg and after 2 months when I deposited the clg fees and had 2-3k in my account, i got a message that money is deducted from account due to non maintenance of amb. I called the banker who opened my account, She told that I need to maintain amb. I asked her to close my account, she said u cannot close till 1 year. So I transferred my money and opened a student account in sbi. Now after 2 years even they aren’t closing my account saying i have to pay the negative balance to them. Which is a very big amount. Axis bank also knows how to loot money and doesn’t follow rbi guidelines. Please guide me to carry a case on axis bank since they are being unethical and not following the RBI Guidelines and looting lakhs of helpless people.