[Resolved]  Axis Bank — negative balance in my axis bank saving account

Address:Mathura, Uttar Pradesh, 281406

Sir, i have saving account in axis bank but i stopped using it for several months nearly 6 months now my account balance is reflecting -1000 inr. When i talked to customer care they told me to visit branch and when i visted branch they denied and they told that they cannot do anything i have to pay the debt -1000 whereas according to rbi rule bank can not impose negative charge once balance touches to zero.
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May 1, 2018
Complaint marked as Resolved 
I visited branch many times and conviced them that is their fault not mine then he finally agreed to close my account and waveoff the negative balance.RBI article issued in TOI was very helpful for me during my whole conversation.
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2018
Axis Bank Customer Care's response
Hi, please share your registered contact details via Inbox to check and assist you. Sorry for the trouble. Regards, Team Axis Bank.
Apr 25, 2018
Updated by Rahul Kumar Singh_GLA
Contact no:[protected]
Rahul Kumar Singh
Complaint comments 

Comments

Hi

I am suresh, my account number--[protected].

29-march-2018 i have booked ticket, and cancel same ticket. but still not revert my money in my account. alredy 15 working days completed.
i have call to customer care no of times. they have not responding.

Please revert my money ASAP.
My mother having salary a/c in axis bank for 3 years.In three years you wont charge any charges like this. we didn't transact any other transactions out of withdrawl.so please return the debited to my account.

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