[Resolved]  Axis Bank — no response/ very bad service

Address:Ernakulam, Kerala, 683101

I got a call from your bank executive saying that i am eligible for a credit card as i am having a salary account in your bank - axis bank, aluva branch. But when i applied and they took all the necessary documents, at the first time there was no response for almost a. Month and when i enquired almost three times the executive asked me apply again as my older data's were lost. So then when i applied second time and again submitted all the documents then after a week i got a message that your application for the vistara credit card has been declined. I cant understand why there is such a horrible service from the axis bank and any of the bank employees are not bothered to make a business opportunity for the bank??? I have got offers from other banks too so if this is not resolved i will have to shift my salary account to other bank where i will get all the benefits.

You can reach me on my e-mail id - [protected]@gmail.com

Regards anoop muraleedharan
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Aug 4, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jul 04, 2018
Axis Bank Customer Care's response
Hi, we are here to help ! Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank.
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