[Resolved]  Axis Bank — no transaction information

Address:Kolkata, West Bengal, 700017

Please note that i'm facing problem with axis bank for a long time now. Recently i have facing problems on 2 issues:

1. One amount of 1611.9/- got credited to my credit card account but did not get reflected.

2. An amount of rs. 1641.9/- which was my last month credit card bill, was paid on 29th nov'19 but not showing in my account.

Kindly solve this one. Service of the bank is degrading like anything day by day.
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Jan 3, 2020
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Dec 02, 2019
Axis Bank Customer Care's response
Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute for the referred transaction. Sorry for the trouble. Regards, Team Axis Bank.
Verified Support
Dec 03, 2019
Axis Bank Customer Care's response
Hi, we are here to help. Please share your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
Complaint comments 

Comments

I took a new debit card ( Rupay ). It was ok when it is used 1st time, now it is showing, Sorry this card is not authorized for use at this point.

Even Customer care# [protected] & [protected] is temporarily out of service.

Please clear the issue urgently
We purched toyota car from bhilwara geonka automobile. They give us your bank fast tag.
Now we want to surrender this.
Pl guide us at our e-mail
[protected]@gmail.Com
Axis Bank Customer Care's response, Dec 4, 2019
Verified Support
Hi, we request you to contact our FASTag helpline number at 18004198585 for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank.

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