[Resolved] Axis Bank — non receipt of fastag

Krishnamurthy Venkatesan

from Chennai, Tamil Nadu

Address:

opposite to guru inn service apartment, PONNAGAR, 620001

Dear sir
I applied for fastag on 4/12/2019. But i am yet to receive the physical tag. I recharged for rs.500/- immediatelty. Eventhen no response. If i donot
Receive before 15th of this month i will be forced to take legal action against you if i am forced to meet any unforeseen situation during my journey.
Please try to despatch at the earliest.
Thanking you
My mobile no. [protected]
My car no. Tn 45 bm 0469

Venkatesan

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Jan 19, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Dec 14, 2019

Updated by Krishnamurthy Venkatesan non receipt of fastag applied on 4/12/2019.
mobile no. [protected]
car no. TN45BM0469

Verified Support

Dec 16, 2019

Axis Bank Customer Care's response Hi, thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank