[Resolved]  Axis Bank — Non Transmission of shares

Address:Purulia, West Bengal, 723101

Myself had a joint demat, savings a/c with my father who has passed away last year and he was the primary holder for the demat account. Since then I am trying to transmit the shares since last October’ 2016 (6 months now) and there is no status as of now. I used to get the feedback that the transmission is in progress and NSDL is taking some time, etc. Just to transmit the shares, I had to open a new savings, demat, trading a/c, I did those as and when whatever was asked to do.

It’s two months, documents have been submitted at your branch office at Purulia for transmission of shares, before that I had to open my own savings a/c, demat account. I was in almost bi/tri weekly follow up with your Dubai representative.

However last 3 weeks there are no update from the side of Axisdirect/Demat. Dubai representative also do not have any clue or feedback.

Even the nodal officer, principal nodal officer including the MD cum chairman, do not respond, neither acknowledge my email.

Truly speaking I wonder how Axis Bank is still surviving with this kind of poor professionalism and culture.

I feel pity on your organization.

I understand it’s a blunder to remain as a client of yours. It would have been better as suggested by one of your staff to sell off the shares and close the savings a/c. Really it’s a pain to do banking with your bank.

As of now at least the minimum I am requesting to transmit the shares so that I can sell those and close the banking with Axis Bank/ Direct.

Thanks
Pradyot
[protected]
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Apr 30, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Mar 17, 2017
Axis Bank Customer Care's response
Hi Pradyot,

Sorry for the trouble. Please share the reference number which you may have received from the last communication channel approached for us to look into it.

Regards,
Axis Bank
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Sir i deposit 1 cheque bank of baroda ch. No. 000068 dt. 06/01/2017 amt. 60000/- but this cheque is bouns but not back to my home my a/c. No.Is [protected] i three time go to bank and ask to manager back to cheque but he is no respose
axis bank abohar (pb) dist fazilka
Axis Bank Customer Care's response, Mar 17, 2017
Verified Support
Hi Mamta,

Please share your details at http://bit.ly/2dZ5X0W. In case you have already raised your concerns, you can provide the reference number for us to look into it on priority.

Regards,
Axis Bank
At the time of aggrement, I didn't signed on HDFC insurance policy as I am already holding multiple insurance with higher coverage.
I clearly told that I don't want to take it and refused to sign - But just now I received policy document to my email with Rs.2702/-

PL no: PPR[protected]

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