Axis Bank — not able to use net banking facility

Address:	Aurangabad, Maharashtra, 431009
Website:	www.axisbank.com

This is very disappointing to me that i have opened my salary account in axis bank in last month and still not able use net banking facility due to unexpected massage whenever i have tried to transfer my money to other account or tried to do any online payment.

I always got massage on screen i. E. Access to the menu is not available. Please contact bank administrator.

Moreover have tried to update my profile and my addhar number but even have failed to edit my info on your portal.

If i am not able to do any payment/ transfer money /purchase then whats the use of net banking facility.

Literary speaking i have totally screwed my happiness by opening account in axis as i have tried to call local branch number and spoken in kranti chowk branch, aurangabad maharashtra branch.in additional have searched all options on your site that how to solve this issue. Calling on your[protected] is really wasting my time. Within one and half month never connected with any representative but always heard recorded massage every time more that 03 min.

You have provided many options to avail many things but very sad to say need to improve on customer support.

I have attached snaps of error massage which have seen hundred times on screen wheni have tried to do any net banking transaction.

This would be my last change to asking for help or else i will have to think on move. As at the current days you must be know the importance of net banking.

Please find below my accounts details :-

Name - dipak shankar dhagale
Customer id[protected]
Axis bank, kranti chouk, aurangabad, maharashtra.
Contact number - +[protected]

Hoping for positive response on high priority.