[Resolved]  Axis Bank — not received debit card last 15 days - I am very unhappy for the service.

Address:Dehradun, Uttarakhand, 248001

Dear Axis Bank Team,

My self Ganesh Prasad last 15th Years my account in Axis Bank & i am very old customer for you.
Last 15 days back i lost my Debit card & i blocked the card & that time they tell me sir your card is blocked & which type of debit card you required we have 3 type of Debit card. We say to her pls you can issue me 590 amount Debit card.
She say to me sir with in 24 hours you can get the conformation for this & within weak you will be received the card but till date we have not received any conformation for card & we called so many times to customer care but they are not giving the satisfactory answer. Every time they are giving the excuse me sir you will be received the card soon.
Last 15 days we have very difficult without card & i am facing the problems.
I am very unhappy for the customer care service & unsatisfied.

So i request you pls provide me Debit Card ASAP & send the conformation regarding this i am waiting for your reply.

Regards
Ganesh Prasad
Mob N0 - [protected]
Mail - [protected]@yahoo.co.in
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Jul 30, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jun 18, 2018
Axis Bank Customer Care's response
Hi, Request you to share your concern here https://application.axisbank.com/webforms/axis-support/issues/Bank-SB-DebitCardPIN.aspx and one of the executive will help you. Regards, Team Axis Bank.
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