[Resolved] Axis Bank — not received fast tag for wb06b4812 from axis bank through 20 days over.

Sudipto Majumdar

from Kolkata, West Bengal

Address:

9434333228, Kolkata, West Bengal, 700038

Dear sir,
This is to inform you that i am an old salary account holder customer of axis bank since 12 years and i bought fast tag from axis bank of my vehicle no wbo6b4812 on dated 23 rd november. After that no tracking available from axis bank regarding delivery of my fast tag. They committed to give it within 7 days. Its such embarrassing that even i can't track the delivery process too. Its very much painful that not a single response from bank side though i get a 7 times call from axis bank regarding loan and various plans.
Let me inform what should i do now.

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Dec 11, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 11, 2019

Axis Bank Customer Care's response Hi, we sincerely regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We thank you for choosing Axis Bank for your Fastag requirement and appreciate your patience in the interim. Regards, Team Axis Bank.

Dec 12, 2019

Updated by Sudipto Majumdar Please do the needful as soon as possible. If possible let me know the present status through SMS.