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Axis Bank — not received fastag

I have applied for the fastag from axis bank fastag portal. I have already paid all the charged but i didn't get any response from axis bank. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag.
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Axis Bank customer support has been notified about the posted complaint.
Verified Support
Dec 10, 2019
Axis Bank Customer Care's response Hi, thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in the processing of your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.
Verified Support
Dec 12, 2019
Axis Bank Customer Care's response Hi, we request you to contact our FASTag helpline number at [protected] for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank.
Dec 13, 2019
Updated by ahamathullah khan I called to this number[protected]..For some times it not all connecting.. I tried lot more times.. Please do needfull..Please give some alternative number.
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Comments

I have done a transation in petrol bunk and after that my extra money got debited directly without my permission in the name TIPS SCG DT.

Reply
Axis Bank Customer Care's response, Dec 10, 2019
Verified Support
Hi, we regret the inconvenience caused. Here is a link that will give you more information on this topic - https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx. Regards, Team Axis Bank.

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