[Resolved] Axis Bank — one assist (product) mis selling

Jyoti@99

Address:

411046

I have received call in morning from axis bank today, i just don't want the subscription and please cancel my subscription for my axis rupay card ending with 0375. It has been noticed that the money already been charged @1599 for the same.
Hence, cancel the subscription and refund the same into my account. My customer id. Is[protected]. I am waiting for confirmation of delation of this service and also refund the money @1599

Warm regards
Jyoti

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Mar 30, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Feb 28, 2020

Axis Bank Customer Care's response Hi, we are open to help you! Please inbox us your registered contact number and we will get back shortly.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.