[Resolved]  Axis Bank — online asap account opened, without information the account closed and the saving account debited

Address:636302

Sir, i am opened a account for savings in online on dated 11.09.2018, but not activated, but 30.03.2019 for activation rs 1000 transaction made from my sbi account[protected] transaction date 30.03.2019 by debt card to othpg[protected] axis bank limited ac mumbai and also received a sms to my mobai number your account number [protected] credited rs 1000/- and i received a mail from [protected]@axisbank to kelvin. Jsr. [protected]@gmail.com on dated 30.03.2019 3.41. Pm, but 3.04.2019 time 1.46am i recieved a sms from axis bank your a/c 611049 is debited by rs1000 on 2nd april 2019, available balance 0 info: account clousure proceeds to dd act. Call [protected] for dispute, i call to this number for clarification but his explanation is not satisfied, wihtout information how you debit my money. Please refund to my original sbi account my contact number [protected] my opened asap account details customer id[protected], account number: [protected], ifsc code utib0000170, branch: salem, account holder name kelvin
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May 17, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Apr 10, 2019
Axis Bank Customer Care's response
Hi, sorry for the trouble faced. We have escalated the matter and shall get back to you shortly. Regret the delay and thank you for your patience and co-operation. Regards, Team Axis Bank.
Apr 22, 2019
Updated by Kelvinkula
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