Axis Bank — payment refund - [protected] and [protected]

Address:

Indore, Madhya Pradesh, 452001

Hi,

I have made an air flight booking around a week before and amount got deducted twice but payment not successful. Trying to connect bank for refunding my money back as I have to make actual air flights booking again. I daily call to customer care and didn't received any support from them. Asked me to add documents proofing transaction which again am unable to upload on their portal due to their technical failures.

Looking for an urgent note to get it resolve ASAP. Cannot deal more on sharing same problem again and again with multiple executives over a phone. You should have a proper mailing system at least.

My complain ID"s are - [protected] and [protected]