Axis Bank — Personal loan ECS bounce query

sainithu

from Jangaon, Telangana

Address:

Chittoor, Andhra Pradesh, 517002

Hi Team,

I have taken a personal loan from axis with my HDFC salary account. My ECS will be deducted 5th on every month from last 4.2 years with tenure of 60 months.

LOAN AC No: PPR[protected]

Now this month i have seen Rs.550 is debited and credited on 23 rd of january with some axis ECS reference when i do not have any balance in my account which costed a bounce charge of 380 from HDFC.

I am attaching the HDFC statement, so that you can check the transactions of ECS on 23rd which happened twice with Rs 550.

I have called AXIS customer care and they have not given any proper response

Please rectify and please have some answer on this bounce charges.

Regards,
Sudhakar

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Axis Bank customer support has been notified about the posted complaint.

Feb 14, 2017

Updated by sainithu Hi,

Again there is a deduction of 380.70 on 08 fefb, itseems the two deductions were made against the two transactions happened on 12 jan17.

Attached the bank statement for the reference. check the transactions on 23rd jan for Rs.550

Please update on the same.

Sudhakar
[protected]