[Resolved] Axis Bank — re: refund 1649/-

Ram Jillu

Address:

632204

Refund 1649/-
Refund the amount of 1649/-

I am a axis bank credit card holder. On 18 apr 18 there was an unauthorized transaction of rs.1, 649/- in favor of ecpp assistance service, which i had never subscribed too. How can they transact on my card directly?
So, kindly please refund my same amount to my same credit card as soon as possible and also unsubscribe me from this service as i am not at all interested in the same. Otherwise i will take legal action against you.

Please contact me:
Waiting for your reply.

Ramkumar k

Mobile [protected]

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Apr 18, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2019

Axis Bank Customer Care's response Hi, we thank you for bringing this to our notice and are looking into this as we are committed to the best possible service for our customers. We will update you with the status at the earliest. Regards, Team Axis Bank

Verified Support

Mar 18, 2019

Axis Bank Customer Care's response Hi, sorry for the trouble. We are unable to locate any debit of Rs 1649/- on April 18. 2018 against your credit card ending with XXXX8393. Request you to confirm the exact date of the transaction to check further. Regards, Team Axis Bank.