Axis Bank — Refund Initiated by amazon but still not received.

I would like to inform you that on date 25/12/2022, at 12:11:53 hrs and 12:15:39 hrs, there were two transactions of 99999/- and 62000/- respectively through my axis bank account done by a scammer who had the remote access of my phone.

All two transactions were happened by a fraud person to amazon pay india private.

The transactions ids are

99999/- ( INB/[protected] Amazon pay india privatet

62000/- (INB/[protected] Amazon pay india privatet

I already reported on cybercrime cell.

Acknowledgement no. [protected] .

The first transaction of Rs 99999/- was showing in my amazon transaction history and it was cancelled by amazon by showing an unauthorized transaction and showing the refund was expected on 30 Dec 2022, but it is still not credited in my account.

Amazon has generated a refund reference number #[protected].

I have attached the email screenshot of refund reference number.
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