[Resolved] Axis Bank — refund initiated from from redbus but money not credited | |||||
I have booked a ticket from redbus. They cancelled the ticket due to bus cancellation and processed the refund to axis bank on 8th july. I have waited for a week and sent a mail to axis bank support team. They have raised a ticket. After one week i enquired them even then they is no status of ticket they are just telling me to wait and be patient. Even today (18 days) my refund is not credited. When i had a chat with axis bank they are telling me refund issue is in process and the tat (Turn around time) for such refunds is 120 days. How can the bank expect the customer to wait for 120 days to get his money back. What should the customer do if he is in emergency and the amount he needs to get refunded was the only amount which would have helped him? What if he is stuck in another country and needs the money urgently? Was this information helpful? | |||||
Sep 1, 2017 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Jul 28, 2017 Axis Bank Customer Care's response Hi Manoj, Sorry for the trouble. Please write to us at http://bit.ly/2odp3nV along with the transaction details from your registered email ID for us to assist you. Regards, Axis Bank | |||||
 3 Comments | |||||
Comments
I have an EDC machine used in our bank and machine MID:-[protected], TID:[protected] after then please process and closed bahalf him.
Thanking you,
yours faithfully,
CH.SIVA SANKARA RAO
ph no:-[protected]
Thanking you,
yours faithfully,
CH.SIVA SANKARA RAO
ph no:-[protected]
Axis Bank Customer Care's response, Jul 28, 2017
Verified Support
Hi Siva,
Please share the details of your concerns on the e-mail ID provided at http://bit.ly/2odp3nV for us to assist you.
Regards,
Axis Bank
Please share the details of your concerns on the e-mail ID provided at http://bit.ly/2odp3nV for us to assist you.
Regards,
Axis Bank
There was a fraud transaction happened from my savings account of Rs 4800 on 14th july at 11:29 am
Axis Bank Customer Care's response, Jul 28, 2017
Verified Support
Hi Priya,
Sorry for the trouble. Please share your concerns with us at http://bit.ly/2obM4ab for us to assist you.
Regards,
Axis Bank
Sorry for the trouble. Please share your concerns with us at http://bit.ly/2obM4ab for us to assist you.
Regards,
Axis Bank
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Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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My Complaint No.PHR[protected] and My request No.12069258 dt 13.07.17.Sir please solve my proble and to credit my refund amount at on earaly date please.My A/C no.[protected], IFCCOde nO.SBIN0002756, Kurnoo.A.P. plz contct my moblino.[protected]
The Loan account stands closed as on July 17, 2017, hence any refund will be credited to savings account for standing instructions mode of repayment or will be transferred by ECS in case of repayment mode as ECS or PDC on next working day. Sorry for the trouble.
Regards,
Axis Bank