[Resolved] Axis Bank — refund issue for my mobile purchase | |
I ordered a mobile phone through the axis bank credit card (Card no. [protected]) on the 24th oct 2018 on flipkart. But i cancelled the order at the same night & got a message from the flipkart saying that you will get your refund by 02 nov. But still i have not got my refund. I called the flipkat care, but they said to me that they have initiated the refund. The delay is from the axis bank side. So i called the axis bank care & told them my issue. Then they said that refund has not been initiated from the flipkart. Its the delay from the flipkart. But the flipkart team was confirming me that they have initiated the refund on 24th oct. What to do now??? Pls do the needfull... My customer id is[protected] & the account no. Is [protected]. I dont know, the delay is from which side, its banker side or seller side. Regards Yogesh verma [protected] Was this information helpful? | |
Dec 19, 2018 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Nov 17, 2018 Axis Bank Customer Care's response Hi, we request you to visit the following link: https://bit.ly/2wzjjXs and raise a dispute for said transaction. Sorry for the trouble. Regards, Team Axis Bank.
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