[Resolved] Axis Bank — refund money through upi method from amazon didn't credit in my axis bank ltd account, refund reference no provided by amazon #[protected]

akash1821131

from Mumbai, Maharashtra

Address:

VILL FATEHPUR, PO FATEHPUR, Dumka, Jharkhand, 814166

Actually sir, i bought t-shirt from amazon but there was size issue so i had to cancel it but amazon said when i called that he refunded the money but the money didn't credit in my account. Amazon said fill a charge dispute form but bank didn't agree to accept this form he says that we only discuss about your debited prblm not credited prbl plz help me.

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Nov 22, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2019

Axis Bank Customer Care's response Hi, we are here to help! We request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-product/FraudDispute-Disp.aspx to raise a dispute on the referred transaction. Regards, Team Axis Bank.