[Resolved] Axis Bank — refund not credited my credit card a/c and charged twice time

Raj1113

from Mumbai, Maharashtra

Address:

510/28 gali no8 Jyoti park, 122001

This is regarding to refund of rs1304/. I have order initiated to flipkart on 18/04/19. Amount is 1203 order i'd od[protected]..in this order two item (683+520) i have cancelled item rs683 immediately. While axis credit card statement showing rs1304 (Wrong amt) and rs683 not credited my credit card, beside this rs520 again deducated on dated 21/04/19. Without any e mail and information on phone.
I have request to axis bank to roll back my amount rs1304 but nobody listen. Flipkart say we have claimed only rs520 from bank, talk only with bank.

Raj kumar jain

+1 photos

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Jun 28, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 27, 2019

Axis Bank Customer Care's response Hi, we request you to visit the following link: https://bit.ly/2NJKKFo and raise a dispute. Sorry for the trouble. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.