[Resolved] Axis Bank — refund not credited to account

[Resolved] Axis Bank — refund not credited to account

F Fzn2006 from Nalgonda, Telangana

I had ordered a mobile from flipkart on 26 oct 2018 through axis bank debit card. But seller could deliver and had to cancel my order on 3rd nov 2018. From sellers side refund of 11699 is already done with refund reference number [protected] on 13th november but still not credited to my account. Please look upon it. I am attaching the msg from sellers side +1 photos Was this information helpful? No (0) Yes (0)
Dec 22, 2018 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Nov 21, 2018 Updated by Fzn2006 my customer id is[protected] Verified Support Nov 21, 2018 Axis Bank Customer Care's response Hi, thanks for writing in. Here is a link that will give you more information on this topic - https://bit.ly/2wh3BQh Regards, Team Axis Bank.
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Comments

Pushpesh Ji

from Rudarpur, Uttar Pradesh

I use my atm card to Bank of baroda atm for 2000 transaction but atm unable to give the cash while 2000 deducted from my account.
Plz refund my 2000 rupee

Axis Bank Customer Care's response, Nov 21, 2018

Verified Support

Hi, sorry for the inconvenience. We are closed today as it is a Bank holiday. We will get back to you tomorrow at the earliest during our working hours which are from 9:30 am onwards. In the interim, please refer to this link: www.axisbank.com/support which has detailed information on your queries around our products and services. Regards, Team Axis Bank

Axis Bank Customer Care's response, Nov 22, 2018

Verified Support

Hi, sorry for the trouble faced. We request you to kindly lodge the complaint with account holding Bank. Regards, Team Axis Bank.