[Resolved]  Axis Bank — refund not credited yet

I book the ticket for the journey date9 aug, 2019
From stationerode jn - ed
Boarding stationerode jn - ed
To stationnagercoil jn - ncj
Pnr[protected] then i cancelled the ticket due to rain and i received message ;pnr number: [protected] has been cancelled successfully as per your request. Please collect rs. 1300 from agent
S. No rfnd amt status settlementid actual refund date remarks rfnd type bank rfnd txn id
1 1300.0 refunded [protected] 06-aug-2019 rds refund topup refund for cancellation [protected]
Still i didn't receive the refund amount
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Nov 19, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2019
Axis Bank Customer Care's response
Hi, we are here to help. Please DM us your registered contact number and we will get back to you. Regards, Team Axis Bank.
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