[Resolved]  Axis Bank — Refund not processed

Have raised a complaint to axis bank regarding refund of 400 which seller has initiated on 4th of oct and axis bank has not yet processed it and whenever i ask they always saying to raise a dispute form to seller, but the seller clearly came with transaction id for the refund and axis bank is not ready to trace the refund

Please make the refund available in my credit card as soon as possible and dont give lame excuses.

Transaction Reference number: 051240
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Sep 23, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Sep 25, 2021
Axis Bank Customer Care's response
Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. We regret the inconvenience caused. Regards, Team Axis Bank.
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