Axis Bank — refund of amount towards axis one assist
I have received four to five times phone calls regarding axis one assist service. I have refused to talk but at last they have given me a call asking my mobile number etc. And without informing me about the the deduction of amount towards activation fee of the scheme. On 14th march, 2018 i received a message of rs.1899/- deduction from account. Screen shoot of the message attached. I immediately called customer care for refund of said amount but they are saying we will refund only rs.900/- this is very unfortunate that your people are fooling the customers without informing the fee etc. Yesterday also i asked for refund but they are telling nothing about the refund of my money.
I once again request you to refund my whole amount of rs.1899/- immediately otherwise i have no option but to close down my account in your bank and make a complaint to your higher ups and media about this type of bugling you people are doing for meeting your targets.
A line of confirmation is solicited from your side.
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Mar 25, 2018
Axis Bank customer support has been notified about the posted complaint.