[Resolved]  Axis Bank — Regarding aadhar card linking

Address:Mehsana, Gujarat, 384002

Hello sir/madam,
My self tribhovanbhai babaldas patel, and my adhar no[protected].
I have account in axis bank, but i closed account on 6/2016. However my adhar card link atomatikly in axis bank, therfore it is not link in other bank. I try many times in other banks for linking, but he says first delete adhar from axis bank, and this problem is many times, so my last 4 to 5 lpg subsidy is not submitted. I ask for axis bank, mehsana gujarat branch, but he says i have not do any thing. You complain online, so i complain.
Please solve my problem immediately, so my adhar card is link another bank.

I attach photos regarding adhar is link in axis and status inactive.
Solve problem
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May 4, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Apr 03, 2017
Axis Bank Customer Care's response
Hi Chirag,

Sorry for the trouble. For information on how to link your Aadhaar number, please visit: http://bit.ly/2nSqJSj.

Regards,
Axis Bank
Complaint comments 

Comments

There seems to be some real problem in Axis Bank Linking Aadhaar with its customer account. Actually, why does a bank needs its customer do it atall ! The bank itself can verify online as the customer would have linked the PAN with Aadhar already. The bank has the customer's PAN with it . Now, they can verify and confirm this as the Mobile also is now Biometric verified. Even the IT Department confirms the linking by the Date of Birth, even if there is any difference in Name registered. The Aadhar Name is considered as the final one !!
Dear Sir/Madam

I never ever seen such poor time management in axis bank.

I went to below branch for aadhar updation. I was the 3rd person in a queue the management was really horrible. He (aadhar update team) asked me for 30 mins... But i was wait more than 2 hrs and i asked my turn but they refused and say no no wait again n again...

I reached first time to branch at approx 1:00 PM

They asked me to come between 3:30 PM to 4:30 PM. I reached to branch approx 3:30pm I was continusly waiting more than 2 hrs to come my turn...

But I was frustrated and finally returned back to my house without update my aadhar card.

Branch details-
IFSC code: UTIB0003334 and MICR code:[protected]; AXIS BANK ASHOK NAGAR ELEVANTH AVENUE address : New No 20 Lic Colony 11thavenue Ashok Nagar, Chennai - Tamil Nadu; Branch code is 003334, Contact Number: 23712205, AXIS BANK ASHOK NAGAR ELEVANTH AVENUE

Even i was able to fail to contact with branch office... He was not in office. All the above incidence must be captured in CCTV.

Is there a way to waste such amount of huge time for a simple aadhar mobile no update?

I really got disappointed for such facility at this branch.

Hope i will get response ASAP.

Thanks
Dear Sir/Madam

I never ever seen such poor time management in axis bank.

I went to below branch today (11.12.2017 monday, 1:00 pm and 3:40pm) for aadhar updation. I was the 3rd person in a queue the management was really horrible. He (aadhar update team) asked me to wait for 30 mins... But i was waited more than 2 hrs and i again asked my turn but they refused and say no no wait again n again...

I reached first time to branch at approx 1:00 PM

They asked me to come between 3:30 PM to 4:30 PM. I reached to branch approx 3:40pm I was continusly waiting more than 2 hrs to come my turn...

But I was got frustrated and finally returned back to my house without update my aadhar card.

Branch details-
IFSC code: UTIB0003334 and MICR code:[protected]; AXIS BANK ASHOK NAGAR ELEVANTH AVENUE address : New No 20 Lic Colony 11thavenue Ashok Nagar, Chennai - Tamil Nadu; Branch code is 003334, Contact Number: 23712205, AXIS BANK ASHOK NAGAR ELEVANTH AVENUE

Even i was able to fail to contact with branch head... He/She was not in office. All the above incidence must be captured in CCTV.

Is there a way to waste such amount of huge or crucial time for a simple aadhar mobile no update?

I really got disappointed for such facility at this branch.

Hope i will get response ASAP with your effective steps.

Please suggest me the concern team email or contact no. I will wait for your response 1 day or else I will lodge a complaint in RTI and FIR against them.

Thanks

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