[Resolved] Axis Bank — regarding axis bank sign. verf. chrgs mandate regst/ stop

Sonali Mali

from Pune, Maharashtra

Address:

Sangli, Maharashtra, 416416

Dear team,

I have received following message today, which says
Message 1 at 1:57pm -
Hello! Your a/c no. 515154 has been debited by rs. 118 on 27nov19. The a/c balance is rs. *. Info: sign. Verf. Chrgs mandate regst/ stop. Call [protected] (If in india) if you have not done this transaction.

I don't think i have issued any such mandate.
Could you please help me to understand what is going on? And if it's a fake something could you please stop it immediately?

Best regards,
Avadut k. Katkar.

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Dec 29, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Nov 27, 2019

Axis Bank Customer Care's response Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.