[Resolved]  Axis Bank — reopening of a cancelled credit card without approval from the customer and asking for payment

Address:Bangalore, Karnataka
Website:www.axisbank.com

I have cancelled my credit card on June 2017. However, I have received e-mail attaching my credit card statement on April 2018. I have immediately e-mailed it to Ms. Meeta Bissa of Axisbank Bangalore branch. Although she has not responded to me, I haven't received any further statements until July 2018. Now, I received another credit card statement on 20.07.2018 & they are asking for payment.
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Aug 21, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jul 21, 2018
Axis Bank Customer Care's response
Hi, we are here to help ! Please Inbox us your contact details. We will revert shortly. Regards, Team Axis Bank.
Jul 21, 2018
Updated by Sijinaliyan
Hi...Please provide your email id to communicate with you
Complaint comments 

Comments

Dear Sir,
Details of the account as under:-

Name:- Sijin A
Account No. [protected]
Customer id:[protected]
Credit card closed on:- June 2017

E-mail:- [protected]@gmail.com
Contact no. +[protected]
Axis Bank Customer Care's response, Jul 23, 2018
Verified Support
Hi, We are here to help! Please dm us your registered contact number and we will get back shortly. Regards, Team Axis Bank.
I have been observing for like year . my Ac has been debiting either like rs2, rs15, 117, 250 umnecessarily. why is it debiting without my consent, since bank doesnt have right to charge even 1 rupee from my ac unless ac balance is zero. wtf is wrong with this axis bank .
Sir,
Can I know that what's my complaint status to day again debited my money from my account.

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