[Resolved] Axis Bank — Request for credit card limit enhancement processed without my intent | |||||
I am an existing Axis bank credit card user since a long time. Axis bank credit card department always try to indulge customer in some or other offers. The bank's tele caller executives try hard to grab customer by hook or by crook. I would like to complaint about an incident done by Axis bank tele caller crook from credit card department. The details are as follows:- I receive call from Axis Credit Card department from executive (ID:SERIND0313156) and he offered me to increase the credit card limit. I said no man i am not interested to this increase. I am happy with the current limit. He insisted me to increase the credit limit. I keep saying no man. He said are you sure? i said yes. Now that crook shut the call. After that i receive the SMS that my credit limit increase request is processed. Now that crook bastard executive did the fraud by forcibly raising the request while i am not interested at all. We customer generally deals and entertain all tele caller executive politely and geneuinly because we understand that they are also doing their jobs. But what an irony is there that due to such few bastard we just ignore the callers and instead of listening any single word from them we simple abuse them and cut the call. Is that right? is that how one human being should behave with other. Ofcourse Not. But what we do? due to such bastard executive like (ID:SERIND0313156) we suffer a lot and have to write down consumer compalint. Even i called customer care execute instantly and asked to cancel this request (ref:[protected] but that swine was also brother of this bastard and didnt cancelled the request. Even he said this request is not processed but its only an offer. He was also not talking in well manner. So instead of arguing with him i put complaint here. I want strict action again this(ID:SERIND0313156) executive due to which i have to suffer a lot. Also want to cancel the request to enhance the credit limit that is raised by fraud (ref:[protected]. If issue is not resolved quickly, the advert effect will be escalation and court notice. Regards, Ajay Was this information helpful? | |||||
Jul 1, 2017 Complaint marked as Resolved Executive rectify his mistake and didn't processed the request further. Axis Bank customer support has been notified about the posted complaint. | |||||
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me too.
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