Axis Bank — request for refund of late fee and other charges of credit card

Address:New Delhi, Delhi

Sir,
I would like to draw your kind attention towards my problem that i am a esteemed customer of axis bank since 2006 and maintained my saving account very well since then. I am also availing facility of credit card from axis bank since last 5-6 years. As per my request, my credit card bill is automatically debited from by saving account on due date. For this, i am maintaining sufficient amount in my account for paying credit card bill on due date. But, it is very unfortunate to state that on the credit card bill of january 2018, i was imposed more than 1200 rs in my credit card bill due to non payment of bill amount on due date. It is also pertinent to mention here that i have maintained more than sufficient amount in my saving account on due date which u can check from your system and my credit card bill is being auto debited as per my request, then why this late fee etc, was imposed on me??? I am also attaching current statement of my credit card bill for your kind perusal.

Kindly look into the matter and do the needful to refund this late fee etc amount which was imposed on me by default.

Thanks and regards,
Krishan kumar yadav
Credit card number [protected]
Contact number [protected]
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